Auction Terms & Conditions Terms and Conditions – By registering for this auction you accept and agree to these terms and conditions.
If this is your first time bidding in our auction, or you’re bidding every week, here is some important information every auction addict should know when bidding in our auction.
Payments: Immediately after the closing of each auction we will process your payment method on file for any lots you have won. This will include a 15% buyer’s premium and state sales tax. You will receive a confirmation email with a copy of your paid invoice. If you are a cash buyer you will receive an invoice with a balance due. Your invoice will come from: email@example.com If you do not receive an invoice, please check your junk/spam folder.
HiBid gives you the option to store multiple cards in your profile. When registering for each auction you can select the card you would like charged registering for the auction.
Cash Buyers: If you prefer to pay cash, please notify us in advance so we do not attempt to charge your card. You can email us at firstname.lastname@example.org or use the contact auctioneer function in any lot.
If you elect to pay cash and do not make the payment or pick up your item within the allotted pick-up times, your card on file will be charged on the last day of the scheduled pickups. Any misuse of the cash buyer payment option will result in the inability to be a cash buyer.
For any cards that fail to process we will send an invoice that can be paid online or in person. Your invoice will come from: email@example.com If you do not receive an invoice, please check your junk/spam folder.
Pickups and Shipping: Items cannot be paid for or picked up until the auction is complete in its entirety. Once the auction has completed, and the invoices have been created you will receive an emailed copy of your invoice and a text message indicating that you are a winning bidder. You will receive this email and text typically one hour after the auction has concluded.
We have 6 days for pickups for each auction. The Saturday of the auction from 4:00 PM to 6:00 PM and Monday through Friday from 10:00 AM to 5:00 PM of the following week.
We are closed on Sunday.
All items that are not picked up by Friday at 5:00 PM will be considered abandoned and are subject to disposal unless other arrangements have been made. A refund will NOT be issued for abandoned items. Any item NOT picked up after 14 days of the close of the auction will be disposed of and no refund will be given. You may make arrangements by emailing firstname.lastname@example.org or by calling 385-294-5786
We are located at 1422 S. Redwood Road. Salt Lake City Utah 84104.
We are at the corner of Fortune Avenue and Redwood Road. One block south of California Avenue.
Shipping: Shipping is NOT offered on all items. Shipping is determined by lot. If the lot is shippable it will say (Shipping Available) on the lot in the catalog under the time left until close.
If your lot is eligible for shipping and you require shipping, we will charge your card on file for the shipping cost. We ship with USPS, FedEx, and UPS. We will use the cheapest shipping method possible to ship your items. IF THE SHIPPING COST IS HIGHER THAN EXPECTED YOU WILL NOT BE REFUNDED FOR YOUR PURCHASE IF YOU CHOOSE TO NOT PAY FOR THE SHIPPING.
ATX Auctions Utah is not responsible for removal. We will assist in transporting your items from inside of the auction house to your vehicle. Due to insurance policies, ATX Auctions Utah employees cannot assist in strapping down or securing items that are transported on the outside of the vehicle.
Item Conditions: We do not have control over what inventory is sent to us. Our staff does their best to inspect each item and verify its condition. The second photo in the listing is a condition photo. The condition photo will indicate what condition of the item, or the packaging it is in. Not all items can be visually inspected so we do test products for functionality when we are able to do so.
Returns and Refunds: At ATX Auctions we stand by our products. We understand that mistakes happen. Our staff from time to time will miss an important detail when inspecting items. Bid with confidence. We take accountability when we make an error. In the unfortunate circumstance that we do make an error in the listing, we will replace when able and refund when necessary. All items have a 3-day guarantee against misrepresentation or manufacturer defects. Due to this being an auction, we do not return or refund for any other reason. Please ensure that the items you are bidding on are the right size, color, shape, and model you are looking for.
Email/Text: Just like you, we are not fans of junk mail and spam texts. ATX Auctions will not fill your email with junk and text you at the most inconvenient times. We commit to only sending you text messages to remind you that the auction will start to close in one hour and that you are a winner. ATX Auctions emails are few and far between. We will only email newsletters twice a year. By registering for our auction, you agree that we can send you text messages and emails.
STOP/Unsubscribe: Each ATX Auctions location maintains its own text and email list. Phone numbers and emails will only be added to locations that you have registered. If at any time you feel it is too much, reply STOP and you will be removed from the list. If you do not wish to receive messages from a specific location you must unsubscribe from that location.
Unsubscribing from a location's text list will only ensure that you do not receive any messages from that location. If you are no longer interested in receiving messages from any ATX Auctions location you must unsubscribe from each one individually.
At any point you wish to be added back on the text list you can text ATXSLC to 298298
HiBid emails are not controlled by ATX Auctions. If you would like to no longer receive emails from HiBid you may make adjustments to your notification and communications in your HiBid account.
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